Terms of service

1. General

Welcome to Mitali Women.

These Terms of Service govern your use of the Mitali Women website and your purchase of products through our online store.

By accessing our website or placing an order, you acknowledge that you have read and agreed to these Terms and our applicable policies.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, colours, measurements, and other information displayed on our website are accurate.

However, slight variations may occur due to photography, lighting, screen settings, fabric characteristics, and the handcrafted nature of certain products.

3. Product Availability

All products are subject to availability.

Mitali Women reserves the right to discontinue products, modify product details, or update availability without prior notice.

4. Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

An order is considered confirmed only after successful payment.

Mitali Women reserves the right to cancel an order in exceptional circumstances, including pricing errors, inventory discrepancies, payment issues, or suspected fraudulent activity.

5. Order Acceptance

Submitting an order does not guarantee acceptance of the order.

Mitali Women reserves the right to decline or cancel an order where reasonably necessary.

If an order is cancelled by Mitali Women after payment has been received, any applicable refund will be processed in accordance with our policies and applicable law.

6. Shipping & Delivery

Estimated delivery timelines are provided for guidance and may vary depending on the delivery location and courier service.

For complete information, please refer to our Shipping Policy.

7. Returns, Refunds & Exchanges

Mitali Women follows a No Return, No Refund and No Exchange Policy, except where a resolution is required under applicable law or where an incorrect or defective product has been supplied.

Customers are encouraged to carefully review product information and sizing before placing an order.

8. Cancellation

Orders cannot be cancelled once successfully placed, subject to applicable law and any exception expressly approved by Mitali Women.

Please review our Cancellation Policy for complete details.

9. Intellectual Property

All content available on the Mitali Women website, including but not limited to:

  • Brand name and logo
  • Product photographs
  • Product designs
  • Text and descriptions
  • Graphics
  • Videos
  • Website layout
  • Marketing materials

is owned by or licensed to Mitali Women and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

10. Website Use

You agree not to use the website for any unlawful purpose or in a manner that may damage, disable, overburden, or interfere with the website or its functionality.

11. Changes to Terms

Mitali Women reserves the right to update, modify, or replace these Terms of Service and other website policies when necessary.

Any updated version will be published on this website.

12. Contact

If you have questions regarding an order, product, shipping, or any of our policies, please contact the Mitali Women customer support team using the contact details provided on our website.

Support email – mitaliwoman@gmail.com  

Contact – +91 8439637537